Below is the guidance using a travel E-SIM for the two most popular models: iPhone (iOS operating system) and Samsung (Android operating system).
Use Vietnam eSIM on iPhones
Step 1: Install the eSIM on your iPhone
Go to Settings > Cellular Data
Tap Add Cellular Plan
Scan the QR code
Add the data plan to your phone
Label your eSIM, and turn your eSIM off.
Step 2: Active your eSIM
Go to your Vietnam eSIM, and enable Turn On This Line.
Turn on Data Roaming of your eSIM.
Activate the eSIM plan as guided
Go to Settings >> Cellular Data >> Select your Vietnam eSIM. Remember to turn the Allow Cellular Data Switching to avoid roaming charge from your primary number.
Turn the Airplane Mode ON and then OFF, and enable the Mobile data to enjoy the internet in Vietnam.
Use Vietnam eSIM on Android devices
Step 1: Install eSIM on your device
Go to Settings >> Network & internet
Tap + next to Mobile Network
Tap Don’t have a SIM Card? in case your phone has no other SIM card or Download a SIM instead? In case one SIM card is available on your phone.
Scan the QR code
Tap Continue to add this data plan to your phone.
Turn off your eSIM
Step 2: Activate your eSIM
Go to Settings >> Network & internet >> your eSIM and turn it on
Activate the eSIM plan as guided
Turn on Data roaming of your eSIM
Turn the Airplane Mode ON and then OFF, and enable the Mobile data to enjoy the internet in Vietnam
Please be informed that the steps above may slightly differ depending on the smartphone model & carrier. If you encounter any issues or have questions on how to install and activate the eSIM, please contact our customer support.