Terms of use


For all of our services, we accept the following 04 payment methods (For more details, please check the Payment Guideline):

Option 1: Pay by Credit Card, VISA Card, MasterCard, American Express, … via www.OnePay.vn

Option 2: Pay via www.paypal.com using  Credit Card via our PayPal address:


Option 3: Bank transfer

You can pay through our bank account:

Account name: Nguyen Thi Ha

Account number: 1903 9005 1570 18 (pay in VND)

Bank name: Techcombank Saigon (TCB SAI GON)

Bank address: TECHCOMBANK (TCB) - THU DUC BRANCH - 117 Dan Chu, Binh Tho Ward, Thu Duc, Ho Chi Minh City

Swift code: VTCBVNVX

After payment, please send us the receipt so that we can track your payment and process The document as per your request.

Option 4: Pay in cash at our office

Office address: Lot 10 N2 Street, National Highway 13, Hiep Binh Phuoc Ward, Thu Duc City

Phone:+8428-7304-5657   Email 24/7: support@2vntravel.com

  Regardless of your payment method, any additional fees associated with your Bank or Financial Institution(s) that occur during the payment process are charged to you and your account. 2VNTRAVEL is not responsible for any fees.





Due to reasons beyond 2VIETNAMVISA's control, we cannot guarantee that you will receive all confirmation emails and notifications. These reasons may include failed email, incorrect email address, email goes to spam folder, etc. if you do not receive email related to your Documents, you must contact Customer Service at least 2 days before arrival date. 2VIETNAMVISA will not be liable for any loss or damage, including any refund claims.

It is the responsibility of the applicant to check the accuracy of the information in your documents. For any mistakes, the applicant must contact us immediately to correct them, otherwise the applicant is fully responsible for these mistakes. If these mistakes are made on our part, we will process the document for free, and if it is on the applicant's part, the applicant must pay the full fee to obtain a new document. The process of receiving the new document will take 1-2 working days, so the applicant must double-check the accuracy of the information as soon as the official letter is received.

Vietnam visa approval letters are usually issued with your name and other information, so you can see your name, passport number and date of birth in the same Document as others. If you would like to have your own Official Document, please send a request to support247@2vietnamvisa.com



Please read the Privacy Statement carefully, by which you also agree to be bound by using this website. Privacy Statement is part of this agreement.

Communication: By using this website and our services, you authorize 2VIETNAMVISA to communicate with you by email or phone for all purposes including distribution of marketing and promotional.



This Agreement together with the Privacy Statement constitutes the entire agreement between you and 2VIETNAMVISA and supersedes any and all prior agreements, statements or representations regarding 2VIETNAMVISA. Failure to enforce any provision of this Agreement shall not be construed as a waiver of such provision or the right to enforce such provisions. No waiver, amendment or other modification shall be null and void unless stated in writing and signed by both parties. This Agreement is governed by the laws of Vietnam.


If you have any questions regarding the Terms and Conditions of Use, please contact us at support247@2vietnamvisa.com

You can contact us directly at 2VNTRAVEL Co., Ltd. - Lot 10 N2 Road, Highway 13, Hiep Binh Phuoc Ward, Thu Duc City, Ho Chi Minh City.

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